Denver, Colorado • Marketing Portfolio

Marketing strategy built around customers, data, and results.

I'm James R. Medina, a marketing professional combining digital strategy, customer insights, analytics, and creative execution to build campaigns and experiences that drive measurable results.

Professional portrait of James Medina
Marketing + Digital Strategy • Analytics • Web
0Sales quota achieved
0Customer interactions weekly
0Training time reduction
0Marketing capstone

About

I connect marketing strategy, customer experience, and technology.

My background combines marketing, sales, customer experience, business operations, and digital development. I approach marketing from both sides: understanding what customers need and using data, strategy, and creative execution to turn those insights into results.

I build campaigns, analyze performance, develop digital experiences, and create solutions that make brands easier to discover, understand, and engage with. My work spans marketing strategy, CRM, analytics, content creation, and responsive web development.

Education B.S. Marketing

Colorado State University Global • May 2025

Delta Mu Delta • Sigma Beta Delta • American Marketing Association

Capabilities

Strategy, analytics, technology, and creative execution.

01

Marketing

Digital Strategy • Campaign Execution • Brand Management • Audience Segmentation • SEO • Customer Engagement

02

Analytics

Marketing KPIs • ROI • Conversion Analysis • Excel • Power BI • Performance Reporting • Campaign Optimization

03

CRM + Platforms

Salesforce • HubSpot • Google Workspace • Google Ads • Google Trends • Microsoft Excel • Content Management

04

Creative + Web

Canva • Adobe Express • HTML • CSS • JavaScript • GitHub • Responsive Web Design • Domain & DNS Management

Featured Work

Strategy, creative, analytics, and digital execution.

Selected projects showcasing my work across marketing strategy, campaign development, audience research, analytics, creative execution, and web development.

Marketing Dashboard

Numbers tell the story.

Projected campaign KPIs from the Einstein Bros. marketing capstone demonstrate how I connect strategy, performance measurement, and data-driven decision making.

Campaign efficiency Projected Performance
Case Study
ROI188%Revenue efficiency
Conversion Rate12.5%Purchase intent
CTR4.0%Ad engagement
CPA$30Acquisition cost
SocialSearchEmail

Experience

Built across customer experience, sales, operations, and marketing.

Jun 2024 — Present

Licensing Technician I

City & County of Denver

Manage high-volume regulated licensing workflows while improving processes, analyzing casework, developing training resources, and communicating with customers and stakeholders.

Oct 2022 — Jun 2024

Retail Sales Expert

Comcast / Xfinity

Exceeded sales targets while using customer insights to recommend technology solutions, drive revenue, and support campaign execution and product adoption.

July 2016 - Oct 2022

Customer Account Manager

Comcast

Managed customer accounts, tracked performance KPIs, identified revenue and retention opportunities, and presented solutions aligned with customer needs.

Mar 2011 — July 2016

Training Supervisor

Xerox / Verizon Wireless

Led training for 20+ employees, reducing training time by 30% while improving first-call resolution by 20% through coaching, performance management, and training program improvements.

Contact

Let's build something that makes an impact.

Let's connect about marketing strategy, digital campaigns, customer experience, or web development.